Abstract
This document provides the description of relevant factors for evaluating e-commerce transactions, which can help in identifying indicators, evaluation toolkits, and an approach for selection of indicators. This document focuses on e-commerce transaction assurance by providing the relevant factors of evaluations including quality of e-commerce transaction platforms and sites, quality of e-commerce transaction services, local external environments for e-commerce transactions, and sustainability of ecommerce transactions. This document also explains the way to set up a set of e-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of e-commerce transactions.
General information
-
Status: Under developmentStage: Close of voting [40.60]
-
Edition: 1Number of pages: 18
-
Technical Committee :ISO/TC 321
- RSS updates
Life cycle
Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)