Abstract
This document specifies metrics and methods of measuring service excellence performance.
General information
-
Status: PublishedPublication date: 2022-10Stage: International Standard published [60.60]
-
Edition: 1Number of pages: 17
-
Technical Committee :ISO/TC 312ICS :03.080.01
- RSS updates
Life cycle
Customer care
+41 22 749 08 88
Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)